I have just received my Gamucci Vitesse and it is not turning on.

Gamucci Customer Service -

The Gamucci Vitesse battery will arrive in 'Offline' mode for safety. Please press the button on the battery five times to turn the product on, and the light will flash three times. 

The battery comes fully charged so will work immediately, but if not, please charge the battery and try pressing the button five times and you will see the light flash three times to show it has turned on.

You can also press the button three times at any time to fully shut-down the battery, and we recommend to do so when you are not using your e-cigarette in order to maintain the battery.

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