If you received a promotional voucher because you have left our site with items in your basket, and it doesn't work it could be because of a number of reasons:
- You may have changed the items in the cart.
- You haven't accessed the website through the link in the email.
- Your coupon code may have expired, or you are not logged in. Please check the code expiration date, and ensure you are logged in.
Please try to follow these steps, and if you are still not able to use your free code please contact us, or the click the chat box in the bottom right corner of the screen and begin chatting with a member of our customer service team.
If you have received a Gamucci voucher as we are running a promotion, please click this link.